WSL Updates for December 17, 2015
Volume 11, December 17, 2015 for the WSL Updates mailing list There will be no WSL Updates for December 24, 2015. Topics include: 1) REFERENCE TRIAGE WEBINAR 2) STORYTIME SHARING EXTRAVAGANZA 3) MICROSOFT IMAGINE ACADEMY 4) TRUSTEE TRAINING INFO REQUEST 5) STAR LIBRARY EDUCATION NETWORK 6) FREE CE OPPORTUNITIES NEXT WEEK --------------------------------------------------------------------------------------------------------------- 1) REFERENCE TRIAGE WEBINAR In times of staff shortages, how do libraries continue to meet and exceed the information expectations of their community? Pierce County Library System (PCLS) decided to implement a one-desk solution, where more questions are answered by paraprofessionals, freeing librarians for other activities. To preserve a high level of customer service, PCLS developed “Reference Triage,” a program in which paraprofessional staff are trained to answer 80% of patrons’ questions. This webinar will describe how Reference Triage was developed, taught, evaluated, and implemented.
- Join this free webinar on January 12, 2016 at 9:00 a.m. PST by clicking on the following link: http://www.sos.wa.gov/library/libraries/firsttuesdays/
- Questions? Please contact Carolyn Petersen at [email protected]. Please note, this First Tuesday webinar will be presented on the second Tuesday in January 2016.
- When: Friday, January 22, 2016 from 3:30 – 5:30 p.m.
- Where: Moore Branch, Tacoma Public Library, 215 S 56th Ave., Tacoma, WA 98408
- Cost: Free
- RSVP: Send an email to Kendra Jones at [email protected] if you plan to attend.
- With this change, Microsoft Imagine will be the single identity used for all Microsoft programs, tools, and initiatives aimed at increasing students’ technology, computer science, coding, and employability skills.
- As a part of the change, in January Microsoft will begin providing customer access to a digital Microsoft Imagine Academy Welcome Kit for program members to enable easier and 'on demand' access to all program marketing materials and resources.
- traveling STEM (science, technology, engineering, and math) exhibits
- development of STEM activities for public libraries
- comprehensive training program that includes in-person workshops and webinars
- development of the STAR_Net Online Community
- research and evaluation
- This Month in School Libraries (TL Virtual Cafe); 5:00 – 6:00 p.m. PST
- Best New Teen Books of 2015 (Nebraska Library Commission); 8:00 – 9:00 a.m. PST
- ProQuest Regulatory Insight (ProQuest); 12:00 – 1:00 p.m. PST
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