| Main Menu |
(Note from the Washington State Library: In order to participate in the Fall 1999 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.)
1. Describe the database product(s). Include information on subject scope, percentage of full-text, dates of coverage, target audience (including age ranges), and how often the contents are updated.
Hoover's is a leading provider of authoritative business information on the Web. At the core of Hoover's is a database of company information covering 14,000 of the world's largest, most influential and fastest-growing public and private enterprises and the industries in which they operate. Hoover's accurate, timely information is designed to provide reliable answers to the questions of the businesspeople, academics and investors who visit the Hoover's Online Web site http://www.hoovers.com
2. What are the hardware and software requirements for using all the features of the product?
Internet Access with browser version 4.0 or higher recommended.
3. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported?
Academic institutions may have remote access for members of the University/school community (ie students, faculty, staff), provided the school can authenticate its remote users. There is no additional cost for remote access. Hoover’s Online does not permit remote access for public libraries.
4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
IP authentication of proxy servers, referral URL authentication.
5. What end user delivery options, such as printing, emailing or faxing results, are available beyond just viewing results on the computer monitor?
PDF printouts of our Company Profiles are available. Regarding e-mail and downloading, general copyright rules apply, i.e., if the action is limited and source cited. Faxing is allowed within reasonable limitations as well.
6. What customer training is provided, and at what cost?
Our web site contains numerous FAQ pages with a focused tutorial to be added this fall. On-site training is not covered by the subscription price.
7. What customer and technical support is provided, including hours of operation.
Customer support is available M-F, 8AM-6PM, Central
8. Describe the statistics you provide, and discuss whether your statistical reporting complies with guidelines developed by the International Coalition of Library Consortia which may be found at www.library.yale.edu/consortia/webstats.html .
We provide statistics on a request basis. Usage reports will provide daily statistics on usage on an institutional level only. This complies in part with the ICOLC
9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service.
For corporate libraries, price is a function of users. For Academia, price is based on the FTE of the institution. For Public libraries price is based on a population. Please contact Jeanne Crisp ( [email protected] ) if you'd like a copy of Hoover's price formula.
10. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? Please clarify how you would treat existing library customers with regard to a group buy.
There is no minimum participation requirements. Existing customers are not affected by this offer.
11. Please provide name and contact information (toll-free telephone number, e-mail address, hours, etc.) should libraries wish to make further inquires.
Jim Currie
Senior Online Sales Rep.
Hoover's, Inc.Direct: 512.374.4650
Fax 512.374.46701033 La Posada Dr. Suite 250
Austin, Texas 78752
Phone: (800)486.8666 x4650Available 8AM-5PM Central
| Main Menu |