Primary Source Media

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(Note from the Washington State Library:  In order to participate in the Fall 1999 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors.  Please contact the vendor's representative, listed below, for additional information on this product.)

1. Describe the database product(s). Include information on subject scope, percentage of full-text, dates of coverage, target audience (including age ranges), and how often the contents are updated. 

Primary Source Media, a Gale Group Imprint, offers humanities and social science products for academic and public libraries.  

American Journey Online

The critically acclaimed American Journey collections are now accessible online, offering researchers and educators a unique and comprehensive tool for historical inquiry into American history and culture. With its powerful search engine, American Journey Online delivers rare, archival materials to your desktops on demand.  You may purchase one or more of the files listed below.

Files include:

• The African-American Experience
• The American Revolution
• The Asian-American Experience
• Civil Rights in the U.S.
• The Civil War
• The Great Depression and the New Deal
• The Hispanic-American Experience
• The Immigrant Experience
• The Constitution & Supreme Court
• Westward Expansion
• Women in America
• The Native American Experience
• The Vietnam Era

Library Journal says about American Journey: "[This product] is easy, extensive, authoritative: buy it. Highly recommended for public, college, and circulating collections."

City Directories of the United States

This online product is the world's first full-text searchable collection of city directories. These unique and invaluable resources are in constant use by genealogists, social scientists and the public, raising concerns for librarians about their holdings becoming worn, torn, or missing. City Directories Online presents a preservation solution while streamlining the research process with faster, easier and more efficient retrieval of difficult-to-find information. To date, nearly 99 cities' directories from 1859-1865 are included, plus another 100 city directories from major port cities from the period of 1880 through 1921, covering the largest wave of immigration to the US in our history. We will continue to add city directories on an ongoing basis, including over 222,000 page images by December, 1999.

International Women's Periodicals

International Women’s Periodicals is a tool designed to assist scholars and researchers on all levels to achieve faster, easier and more flexible access to a world-class resource in women's studies. Selected and introduced by Kristin H. Gerhard, Bibliographer and Associate Professor of Women's Studies at Iowa State University, and 1998 president of ALA's Women's Studies Section, the titles included combine a scholar's and librarian's perspective on what is most useful and unique to women's studies scholars. These periodicals are rarely held in other collections, and as a group were previously available only in Primary Source Media's History of Women microfilm collection.

Times Literary Supplement Online

The Times Literary Supplement Online contains more than 250,000 reviews, letters, poems and articles in nearly 5000 issues of the Times Literary Supplement, from 1902-1989. (Each year we will publish online the next year available to us.) The reviews of the Times Literary Supplement, searchable by author and/or contributor, are available here in the context in which they were originally published. By combining a complete facsimile edition of the Times Literary Supplement, the systematic and exhaustive TLS Index, and new information on hitherto anonymous contributors, a powerful instrument becomes available to explore in greater depth the literary activity and critical opinion makers of the twentieth century.

2. What are the hardware and software requirements for using all the features of the product?

Primary Source Media Online Products are searchable via the World Wide Web. The user’s browser must be frames-capable, as well as Java Script-capable. Primary Source Media also recommends Internet Explorer or Netscape Navigator browers Version 4.0 or higher, with the ability to accept cookies.

3. Is remote access included for the subscription price?  If there are additional charges or requirements in order to offer remote access, please describe.   What methods of remote access are supported?

Primary Source Media Online Products are all provided on an unlimited site license basis, at no additional charge. Remote access is provided through TC/ICP over the Internet and requires that the library customer have a static set of IP addresses to allow for IP verification into our servers.

A library customer may request a username/password for usage within the library only, if IP address verification is unavailable. However, the username/password may not be given to remote users for direct access to the product(s) over the Internet.

4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Remote patron verification is the responsibility of the individual library customer. Remote users must be able to dial into the library’s Local Area Network or server under an authentication process. Primary Source Media will not provide username/passwords for dial-up directly to our Website. We will provide to the library a username and password that can be embedded in a link, or we will allow remote users to come onto our Website via authenticated IP address(es).

5. What end user delivery options, such as printing, emailing or faxing results, are available beyond just viewing results on the computer monitor?

Primary Source Media’s Online Products support printing through the user’s Internet browser. Also through the browser users may cut and paste portions of a page, for transformation into an e-mail or fax.

6. What customer training is provided, and at what cost?

Primary Source Media Online Products were designed to be end-user friendly. Help screens are available from any page in the system, designed to assist the end-user to navigate through our Online Products.

For the purpose of orienting library staff to our Online Products, Primary Source Media will provide on-site "train the trainer" sessions at an extra charge of $1,400 per day plus travel costs. However, should Primary Source Media be selected as a database vendor under your cooperative database licensing activties, we will provide one free day of "train the trainer" sessions at either the Washington State Library or at another mutually-acceptable site. The free day of training will include three two-hours sessions; Primary Source Media will not charge travel costs for the free training day.

7. What customer and technical support is provided, including hours of operation.

Our hours of customer support via toll-free telephone number are 8:30 a.m. to 5:30 p.m., Eastern Standard Time, Monday through Friday.

Our hours of technical support for hardware issues via toll-free telephone number are 24 hours per day, seven days per week. Technical support for software-related issues is available from 8:00 a.m. to 5:00 p.m., Pacific Standard Time, via our technical support center at 1-800-457-4253.

8. Describe the statistics you provide, and discuss whether your statistical reporting complies with guidelines developed by the International Coalition of Library Consortia which may be found at www.library.yale.edu/consortia/webstats.html .

Primary Source Media can provide user statistics on a predefined or as-needed basis, utilizing the Webtrends software product for this purpose. Most of the guidelines developed by ICOLC are addressed by our statistical reporting capabilities.

9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. 

For each of the products listed below, the following definitions apply:

Academic Institutions:

• Large Academic Institutions are defined as those that offer doctoral programs.
• Medium Academic Institutions are defined as those that offer Master’s degree programs.
• Small Academic Institutions are defined as those that offer undergraduate programs only.
• Very Small Academic Institutions are defined as those that offer undergraduate programs only and have 1000 students or less.

Public Libraries:

• Large Public Libraries are defined as having materials expenditures of more than $1 million annually.
• Medium Public Libraries are defined as having materials expenditures of $400,001 to $999,999 annually.
• Small Public Libraries are defined as having materials expenditures of $200,000 to $400,000 annually.
• Very Small Public Libraries are defined as having materials expenditures of less than $200,000 annually.

School Libraries:

School libraries fall into the "Very Small" institution category.

Pricing: All prices represent one-year, unlimited access site licenses.

American Journey Online, all 13 files*:

• Large:         $ 3,510
• Medium: $ 2,632
• Small: $ 1,755
• Very Small: $ 877

Individual American Journey Online files*:

Large: $ 536
Medium: $ 402
Small: $ 268
Very Small: $ 134

*This product has been discounted by 10% for those libraries that order by December 15, 1999

City Directories of the United States*:

Large: $ 1,080 + $54 per branch that desires access.
Medium: $ 810+ $41 per branch that desires access.
Small: $ 540+ $27 per branch that desires access.
Very Small: $ 270+ $14 per branch that desires access.

*This product has been discounted by 10% for Pacific Northwest libraries that order by December 15, 1999.

International Women’s Periodicals**:

Large: $ 2,100 (List price, $ 3,000 per year)
Medium: $ 1,575 (List price, $ 2,250 per year)
Small: $ 1,050 (List price, $ 1,500 per year)
Very Small: $ 525 (List price, $ 750 per year)

** Due to a pre-publication discount, this product has been discounted 30% for Pacific Northwest libraries that order by December 15, 1999. For the subscribers under this proposal to Washington State Library, second-year subscriptions will be discounted 10% off list price.

Times Literary Supplement**:

(For current subscribers to Times Literary Supplement on microfilm, published by Primary Source Media)

Large: $ 700 (List price, $ 995 per year)
Medium, Small and Very Small: $ 350 (List price, $ 495 per year)

(For non-subscribers to Times Literary Supplement on microfilm, published by Primary Source Media)

Large: $ 1,400 (List price, $1,995 per year)

Medium, Small and Very Small: $ 700 (List price, $ 995 per year)

** Due to a pre-publication discount, this product has been discounted 30% for Pacific Northwest libraries that order by December 15, 1999. For the subscribers under this proposal to Washington State Library, second-year subscriptions will be discounted 10% off list price.

10. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? Please clarify how you would treat existing library customers with regard to a group buy.

The minimum participation level needed to allow participating libraries to receive a discount is four (4) libraries. Due to the unknown number of participants, the discounts above would apply to group buys, unless the number per online title exceeds twenty (20), in which case we will negotiate a further discount.

11.  Please provide name and contact information (toll-free telephone number, e-mail address, hours, etc.) should libraries wish to make further inquires.

Ms. Jeanne Freedland
Regional Sales Manager for Electronic Products
Primary Source Media
Phone: 1-888-850-8444
E-mail: [email protected]

Hours: 5:00 am – 5:00 pm Pacific time

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