ABC-CLIO |
Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.
1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.
America: History and Life covers the history and culture of the United States and Canada from prehistoric times to the present. It provides complete bibliographic information and 75-125 word abstracts of the historical literature written from 1964 to the present. Covers journal articles, book/media reviews, and dissertations. Currently it does not include full-text coverage. This database on the web is updated monthly with new citations and entries. With an easy-to-use web interface, America: History and Life is created for undergraduates, researchers/scholars, and history buffs studying United States and Canadian history. Over 90% of the articles annotated were published originally in English-language journals; the foreign language coverage adds an international perspective to the topics and events covered.
Historical Abstracts covers the history of the world from 1450 to the present (excluding North America).
It provides complete bibliographic information and 75-125 word abstracts of world historical literature written from 1955 to the present. It includes journal articles and citations to books and dissertations. Currently it does not include full-text coverage. This database on the web is updated monthly with new citations and entries. With an easy-to-use web interface, Historical Abstracts is created for undergraduates and researchers/scholars studying world history. An emphasis is placed upon the inclusion of English-languages titles published throughout the world.Both America: History and Life as well as Historical Abstracts now include the following:
Clio-Notes: Includes 22 key historical periods, assisted searching, and research topics.
Clio-Alert: A new "profiler" that alerts a scholar/professor via email when an abstract has been added to the database that pertains to their studies. An individual can set up to 10 separate profiles.
Simple-Search: A new search engine that is based off a "key-word" search. Due to the large amount of abstracts (approximately 1.2 million entries) this narrows the users searching field significantly.
Full Text Linking: Most importantly, the serials now link to approximately 80,000 full text JSTOR documents (upon the libraries' subscription to JSTOR Arts and Sciences I and II). We are currently working with other full text providers to complete further abstract coverage.
World History FullTEXT provides abstracts and the full-text of the articles abstracted found in approximately 100 history-related journal titles. This reference work is a co-branded history resource featuring selected abstracts from ABC-CLIO's history databases, America: History and Life and Historical Abstracts, with the full text of the articles from EBSCO Publishing. World History FullTEXT is updated quarterly and is available via EBSCOhost. Focusing on historical writing published from 1990 to the present, this resource provides a global view on historical research. It is ideal for institutions with general research needs that want broad access to the full text of the journal articles covered.
2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
America: History and Life and Historical Abstracts. Remote access is included in the subscription price. Methods of remote access supported include:
- IP Address is currently the most popular method of access. The site provides ABC-CLIO with a range of valid IP addresses.
- ID/Password distributed by the site to remote users.
- ID/Password passed through the URL
- ID/Password passed invisibly through a CGI script (ABC-CLIO does not provide the script, but can supply the code to integrate with the site's script)
World History FullTEXT: Remote access is included in the subscription price. It can be accessed by all of the options available for EBSCOhost - passwords or IP authentication.
3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.
America: History and Life and Historical Abstracts:
ABC-CLIO provides detailed web user guides (written in consultation with librarians) for each database. The guides are accessible from the actual database sites and corporate site. Additional customer training can be arranged, as needed.World History FullTEXT:
Complimentary assistance for EBSCOhost includes: Quick Start Guides, a User Support Program of quick reference pieces and training tools, and a Reference Center with information for instructing end-users and librarians. Customized group and individual training sessions for using EBSCOhost are available, if needed. In addition, The EBSCO_web listserv details ways in which products may be used by various libraries.
4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.
America: History and Life and Historical Abstracts
ABC-CLIO offers several forms of customer and technical support.
- Content support and help with searching the databases is available via email ([email protected]). Content/searching questions are responded to within 24 hours by a member of the editorial staff who is an expert searcher of the database.
- Technical Support is available by
Email - [email protected]
Telephone - 800-368-6868, ext. 127 or 129,
Monday - Friday , 8:30 - 4:30 (Pacific Standard Time)
Fax - 805- 685-9685
Attn: Serials WebTech
Technical support questions are answered by systems personnel familiar with the structure and functionality of the database. Technical support questions are responded to promptly.World History FullTEXT:
- Technical support is available: Monday through Friday 7 a.m. to 7 p.m.; Saturday and Sunday 9:00 a.m to 5:00 p.m. Eastern Standard Time.
- To reach a technical support contact:
Telephone 800-758-5995
Fax: 978-356-9372
Email: [email protected]
24-Hour Support: Emergency Pager Service
5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html
America: History and Life and Historical Abstracts:
Monthly usage reports are emailed to the designated contacts for the database. The ABC-CLIO usage reports conform to the ICOLC guidelines and include:
- Total number of sessions with breakdown by time of day
- Total number of searches by database
- Total number of downloads with breakdown by ASCII (printing or saving) and Email
- User name/password and IP activity
World History FullTEXT: Multiple options for usage statistics are available.
6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)
If you cannot provide a standard
price list that would enable each library to understand their cost to
subscribe, then for each product you must tell us the list price that
you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and
has two branches
c. Library C: A public library that serves a population of 20,000 and
has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent
students
e. Library E: A four-year academic library serving 5,000 full-time equivalent
students
f. Library F: A hospital library serving a hospital that employees 1,000
staff plus has 200 doctors attached to the hospital
America: History and Life and Historical Abstracts:
Our pricing structure is based on the number of simultaneous users and the materials budget of the institution. An institution with a materials budget (including books, serials, and bindings) of less than $300,000 qualifies for our small college rate. High school pricing is the same as community colleges. The following table shows our standard pricing for each database.
# of users 1 2-6 unlimited NEW orders received will also receive a 20% discount!
World History FullTEXT:
Please call 1-800-368-6868 x339 for pricing information. NEW orders will also receive a 20% discount for the first year of subscription toWorld History FullText !
7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?
America: History and Life and Historical Abstracts:
A special 20% discount for new orders received will apply for the first year of the subscription. Subsequent years will be charged at the appropriate renewal rates.World History FullTEXT:
A special 20% discount for new orders received will apply for the first year of the subscription.
Subsequent years will be charged at the appropriate renewal rates.
8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?
America: History and Life and Historical Abstracts:
There is no minimum participation level for new subscribers to receive the special 10% discount. There is no set minimum discount for a group buy. Group discounts are determined on an individual basis dependent on the number of interested schools. Libraries with existing subscriptions will be eligible for group discounts only when pre-determined new participation levels are reached.World History FullTEXT:
There is no minimum participation level required.
9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)
America: History and Life and Historical Abstracts:
For further information contact Brent Kraus at [email protected] or 800-368-6868 ext. 339 Monday - Friday, 8:00 - 5:00 (Pacific Standard Time).
World History FullTEXT:
For further information contact Brent Kraus at [email protected] or 800-368-6868 ext. 339 Monday - Friday, 8:00 - 5:00 (Pacific Standard Time).