Winter Trials 2002

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Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.

1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.

CQ Electronic Library, our expanding suite of electronic references, is founded on CQ’s authoritative and balanced coverage of public affairs. CQ Researcher and CQ Weekly, whose award-winning content has been accessible on the Web for several years, were joined recently by CQ’s Electronic Encyclopedia of American Government and the electronic version of Washington Information Directory (eWID). Available soon, three new references--the CQ Public Affairs Collection, CQ Insider, and CQ Supreme Court Collection--bring patrons a wealth of content in highly organized and easy-to-use formats. All of the products in the CQ Electronic Library share the following technical features:

• Advanced Navigational Functions
• Simple and Advanced Searching
• Sorting by Relevancy
• E-mail-A-Friend and Printer-Friendly Format*
• Remote Access and Usage Statistics

The CQ Researcher is your complete source for in-depth coverage of the most pressing and controversial issues of the day. It was voted a best reference database for 2000 by Library Journal and has won the Sigma Delta Chi Award for Excellence in Journalism. Covering a single hot issue each week, CQ Researcher supplies background, chronology, and all sides of the surrounding debate. The product features:

• Searching across all text, titles, or indices, by date or section of the CQ Researcher report;
• Browsing by topic and date;
• Annotated bibliographies;
• Charts, graphs, sidebar articles, experts’ pro-con feature, and list of contacts associated with the issue;
• Archive of reports dating to 1991;
• Citing CQ, helpful instruction on citing CQ Researcher.

CQ Weekly provides reporting and analysis by CQ’s news team including reporters, editors, and researchers covering issues under consideration and debate in Congress and a wrap-up of the previous week’s news, including the status of bills in play, behind-the-scenes maneuvering, committee and floor activity, and roll call votes. Features include:

• A database covering virtually every act of Congress searchable by keyword or phrase, topic, bill number, reporter’s byline, date of article or date of bill, and page number;
• An archive dating back to 1983;
• Browsing--by date of issue across the database or within a subject area--to help users hone in on a topic or spark ideas.

*with the exception of CQ Weekly

CQ’s Electronic Encyclopedia of American Government is your definitive source of information on U.S. government, politics, and elections. You will find information not only about the institutions of government, but also the theories that underpin them, the personalities that animate them, and the issues that vex them. Essays on critically important topics, background to every era of American history, and the following related features are included in a subscription to this authoritative source:

• Up-to-date information covering the three branches of government, searchable by keyword or phrase, subject, branch of government, or Quick Search Topics;
• Free access to GovLinks, a collection of live links to government web sites;
• Browsing--by Quick Search Guides, contents, branch of government, elections, illustrations, or an alphabetical listing of additional resources--to help users narrow their topic or jumpstart ideas;
• Resources that broaden understanding of our government, including the complete text of the Constitution, CQ’s Guide to the U.S. Constitution, and Click and Quiz--a knowledge test.

eWID is the complement to renowned Washington Information Directory. The online version features:

• Verified, updated contact data for each entry, including names, phone numbers, fax numbers, Web addresses, e-mail and street mailing addresses, plus a brief description of the organization’s purpose;
• An easy-to-manage database, searchable by 20 topic areas and type of organization, that helps users pinpoint the information they need;
• "More Resources," such as hard-to-locate organizational charts, rosters of Congress, a listing of the 50 state governors, and links to state home pages;
• Links to organizations’ web sites, providing ready access.

The CQ Public Affairs Collection constitutes a single source for authoritative public affairs content, pulling together CQ’s wealth of historic documents and primary sources, statistical overviews, directory information, and in-depth reporting. Organized by 22 key topics, the collection features the following advantages:

• A careful selection of relevant, updated content from more than 50 of CQ’s trusted sources, edited and reconfigured for electronic delivery;
• Quick access to the full text of primary sources and related documents;
• A powerful search feature that suits both novice and expert researcher, facilitating searches by topic and other criteria, as well as sorting by relevancy or other variables;
• Hot Topics, a browsable list of relevant documents on the most hotly debated issues;
• "Your Profile" feature for saving and convenient recall of favorite documents and search results;
• "CiteNow!" toolbar option for citations "to go" in 4 popular styles;
• Further Reading/Bibliographies and Web Links--useful sources recommended by CQ editors;
• Verified Contact Information for government, non-profit, and private organizations;
• A chronology of major 20^th century events in the realm of public affairs that provides meaningful perspective;
• Image Library, a searchable gallery of images organized by topic.

CQ Insider is a one-stop mega database for contacts at the state, national, and international levels. Its user-friendly format and more than 10,000 contacts--for federal offices, regulatory agencies, congressional committees, and public interest groups and more--help users locate the information they need and keep it handy for future reference. The product features:

• Verified and updated information, organized by topic, including phone and fax numbers, street, e-mail and Web site addresses, and organization descriptions;
• Powerful search machinery that lends itself to simple or advanced searching and facilitates searches by keyword or phrase across all organizations, by individual or organization, by type of organization, by topic area, and by state;
• Browsing by topic and type of organization for the user who prefers a wide-lens view;
• "Your Address Book," for saving and retrieval of search results;
• "Letter template" that automatically loads contact addresses;
• Step-saving spreadsheet and word-processing options.

Coming in the Spring 2002 - CQ Supreme Court Collection provides the contextual framework and analysis of the Supreme Court and its decisions unavailable in any other Web-based reference. The collection blends historical perspective with timely updates and expert commentary, providing patrons with both scope and depth of content. Summary and discussion of major decisions; Justice biographies and analysis of their opinions; supporting data and examination of opinion/vote alliances; and thorough coverage of related activity in Congress and public opinion surrounding the Court comprise this highly organized and user-friendly collection. Its features include:

• A careful selection of relevant content from trusted CQ sources--which has been edited and adapted to electronic format--and an adaptation of the Supreme Court database from Michigan State University;
• An easy-to-navigate site conducive to both quick searches and intensive research, including searching by keyword or phrase across the full text or titles of all documents, by topic and sub-topic, and type of document;
• A browsable list of "CQ Cases in Context," leading cases presented in the context of the most hotly debated public affairs topics;
• Quick access to the full text of primary sources;
• "Your Profile" feature for saving and convenient recall of favorite documents and search results;
• "CiteNow!" toolbar option for citations "to go" in 4 popular styles;
• Further Reading/Bibliographies and Web Links--useful sources recommended by CQ editors;
• "100 Country Constitutions" for students of justice around the globe;

2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Remote access is included in the subscription price. We allow referral URL or proxy referral for libraries that authenticate patrons, and we offer bar code authentication (username and password) access for those that don't.

3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.

We offer free on-line demo-tutorials and FAQ sheets as well as a technical support 1-800 number during regular business hours.

4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.

For technical support, users can contact:
Damon Tucker, Electronic Support Specialist
[email protected]
1-800-432-2250 ext. 479
Hours: 8 A.M. to 5 P.M. Monday-Friday

5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html

Web-accessible usage statistics by product for library administrators include number of sessions, length of sessions, and pages visited. Effective February 2002, we will be largely (90%) compliant with the ICLC guidelines.

6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)

If you cannot provide a standard price list that would enable each library to understand their cost to subscribe, then for each product you must tell us the list price that you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and has two branches
c. Library C: A public library that serves a population of 20,000 and has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent students
e. Library E: A four-year academic library serving 5,000 full-time equivalent students
f. Library F: A hospital library serving a hospital that employees 1,000 staff plus has 200 doctors attached to the hospital

Pricing is based on FTE, number of users, and buildings/branches.

a. Library A: A high school library with 750 students in grades 9-12
PRODUCT LIST PRICE
These prices include 5 seats.
The CQ Researcher $535
CQ Weekly $499
EEAG $475
EWID $575
Public Affairs Collection $700
CQ Insider $1,000
20% discount if 150 or more subscribe, 10% if fewer than 150 subscribe

b. Library B: A public library that serves a population of 100,000 and has two branches
PRODUCT LIST PRICE
These prices assume 3 seats and 2 branches
The CQ Researcher $1,400
CQ Weekly $1,218
EEAG $890
EWID $345
Public Affairs Collection $1,350
CQ Insider $1,850
20% discount if 150 or more subscribe, 10% if fewer than 150 subscribe

c. Library C: A public library that serves a population of 20,000 and has only one building, no branches
PRODUCT LIST PRICE
These prices assume 3 seats.
The CQ Researcher $1,050
CQ Weekly $1,218
EEAG $600
EWID $345
Public Affairs Collection $1,000
CQ Insider $1,500
20% discount if 150 or more subscribe, 10% if fewer than 150 subscribe

d. Library D: A community college library serving 5,000 full-time equivalent students
These prices assume 10 seats.
PRODUCT LIST PRICE
The CQ Researcher $750
CQ Weekly $1,332
EEAG $630
EWID $1,150
Public Affairs Collection $1,400
CQ Insider $1,500
20% discount if 150 or more subscribe, 10% if fewer than 150 subscribe

e. Library E: A four-year academic library serving 5,000 full-time equivalent students
Pricing allows for 10 seats
PRODUCT LIST PRICE
The CQ Researcher $1,500
CQ Weekly $1,332
EEAG $630
EWID $1,150
Public Affairs Collection $1,400
CQ Insider $1,500
20% discount if 150 or more subscribe, 10% if fewer than 150 subscribe

f. Library F: A hospital library serving a hospital that employees 1,000 staff plus has 200 doctors attached to the hospital
Pricing allows for 10 seats
PRODUCT LIST PRICE
The CQ Researcher $2,250
CQ Weekly n/a
EEAG $1,000
EWID $1,150
Public Affairs Collection $2,800
CQ Insider $3,000
20% discount if 150 or more subscribe, 15% if fewer than 150 subscribe

7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?

Discounts are negotiated at the time of renewal. Multi-year subscriptions can be negotiated for a discount.

8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?

Existing library customers will be treated the same as new customers.
There is no minimum. However, a 50 member order is required to grandfather current customers. If over 150 members subscribe, the discount will be 20%. If fewer than 150 subscribe, the discount is 10%.

9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)

Mike Denino, Sr. Account Executive
[email protected]
Phone: 703-715-9821
CQ Voice Mail: 202-729-1918
FAX: c/o Meg Varley 202-729-1806

Meg Varley, Sales Manager-Library Reference Group
[email protected]
Phone: 202-729-1821
Voice: 1-800-834-9020 ext. 1821
FAX: 202-729-1806