Jane's Online |
Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.
1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.
Jane's Information products can be ordered individually or as a library of titles groupled to reflect your area of interest. Online products offer an immediate updating service of all products daily, weekly and, monthly by a Jane's expert. For additional information on each product, select the level of access your require ranging from subscriptions to individual titles. These titles include defense equipment, geopolitical, defense and security magazines, police and security, transport, sea 4 systems, air and land systems. The magazine library consists of eleven magazines from Jane's Defense Weekly, Islamic Affairs, Foreign Report, Airport Review and Police Review. Geopolitical library consists of Sentinel Security Assessments analyzing physical and climatic geography, environmental risks, major national resources, key political personalities and many other subject sna titles. Security and terrorism consists of Chem-Bio Handbook available in English and Spanish and new titles, "Jane's School Saftety Handboo" plus "Police and Security Equipment and Training Manual." Our basic yearbook titles are listed under Sea-Air-Land and Transportation titles.
2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
Yes, the remote access is included in the subscription price. There is no additional charge.
3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.
Tutorial help is available by checking the help link on the web site.
4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.
Tech support is available. Thier email address is [email protected]
5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html
Jane's statistics can be accessed through our Web Trends. The number of hits - page views - discretionary visitors - times in system calculates on a daily or monthly basis - for instructions call your representative or technical support at the Jane's office.
6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)
If you cannot provide a standard
price list that would enable each library to understand their cost to
subscribe, then for each product you must tell us the list price that
you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and
has two branches
c. Library C: A public library that serves a population of 20,000 and
has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent
students
e. Library E: A four-year academic library serving 5,000 full-time equivalent
students
f. Library F: A hospital library serving a hospital that employees 1,000
staff plus has 200 doctors attached to the hospital
Pricing is available for single sites lister per title in our catalogue or refer to our email address. There are discounst available for group or consortia purchases. Call the office at 703-683-3700 and ask for Customer Service or call your representative, Joe McHale at 973-586-5224.
7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?
There is always that possibility as we enter each year's renewal process. There are applicalble discounts for consortia group purchases. Please contact our office or your representative for pricing information.
8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?
Answered above.
9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)
Jane's main number in Alexandria, VA 703-683-3700
Email: [email protected]
West Coast Office: 714-850-0585
West Coast Fax: 714-850-0606
Joe McHale, your representative: 973-586-5224