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Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.
1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.
NICEM maintains a comprehensive database of bibliographic records which describe educational nonprint media and materials. The NICEM Audiovisual Database covers all media types (video, film, audio, DVD, CD-ROM, software, etc.), all age levels (from preschool through postsecondary and corporate training to general audience), and all subject areas. Librarians, media specialists, corporate trainers, and researchers use the database to locate, identify, and catalog educational nonprint media. The database can be searched by keyword as well as by ten different fields, including title, media type, age level, producer, and distributor. Each bibliographic record contains a title, abstract, descriptors (index terms), technical information, and distributor contact information.
2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
Because both NICEM databases use a user name/password authorization system, users can access the database from wherever they have Internet access: office, library, classroom, home. There is no additional charge for remote access.
3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.
We offer online searching tips as well as e-mail support and toll-free telephone assistance.
4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.
Users may call toll-free at 1-800-926-8328 via our parent company, Access Innovations, Monday through Friday, 9am to 5pm MST.
5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html
For an additional fee, we can provide a monthly report of the number of records that result from a search. The statistical count is for each user name.
6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)
If you cannot provide a standard
price list that would enable each library to understand their cost to
subscribe, then for each product you must tell us the list price that
you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and
has two branches
c. Library C: A public library that serves a population of 20,000 and
has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent
students
e. Library E: A four-year academic library serving 5,000 full-time equivalent
students
f. Library F: A hospital library serving a hospital that employees 1,000
staff plus has 200 doctors attached to the hospital
$895 annual site license for unlimited use at a single location; $1695 multi-site license.
7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?
No price increase is expected at this time.
8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?
For multi-campus college or university library systems or public library consortia, fees for individual campuses or library systems are calculated and then the following discounts are applied:
2-3 campuses/systems 10% discount
4-10 campuses/systems 15% discount
11+ campuses/systems 20% discount
9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)
Alan Pannell
c/o Access Innovations, Inc.
P.O. Box 8640
Albuquerque, NM 87198
(505) 998-0800
Fax: (505) 256-1080
[email protected]